Terms of Service
Last updated: 8 November 2025
Please read these Terms of Service ("Terms") carefully before using VisaFlow.ie. By accessing or using our service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account and using VisaFlow.ie, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our service.
These Terms constitute a legally binding agreement between you and VisaFlow.ie.
2. Service Description
VisaFlow.ie is an AI-powered platform that assists users in preparing Irish visa applications. Our service includes:
- A guided 10-step application wizard
- AI-generated cover letters and supporting documents
- Personalized document checklists
- Application strength assessment
- Submission guidance and next steps
Important: VisaFlow.ie is NOT affiliated with the Irish Naturalisation and Immigration Service (INIS) or any government agency. We provide document preparation assistance only. All visa applications must be submitted directly to INIS through their official channels.
3. User Obligations
You agree to:
- Provide accurate, complete, and truthful information
- Maintain the security of your account credentials
- Use the service only for lawful purposes
- Comply with all applicable Irish immigration laws and regulations
- Not misuse, abuse, or attempt to circumvent the service
- Not share your account with others
- Verify all AI-generated content for accuracy before submission
- Submit your visa application through official INIS channels only
4. Prohibited Activities
You may NOT:
- Provide false, misleading, or fraudulent information
- Use the service to commit visa fraud or any illegal activity
- Attempt to reverse engineer, decompile, or extract our AI models
- Scrape, spider, or harvest data from the platform
- Interfere with or disrupt the service or servers
- Use automated tools to access the service (except assistive technologies)
- Resell or redistribute our service without permission
- Impersonate another person or entity
5. Payment Terms
Pricing: VisaFlow.ie charges €16.99 per AI package (single visa application). Bundle packages are available for €44.99 (3 applications). These fees are separate from the official Irish visa fee charged by INIS.
Payment Processing: Payments are processed securely through Stripe. We do not store your payment card information.
Refunds: Once AI document generation has been completed, the service has been delivered and refunds are not available. If you experience technical issues preventing document generation, contact support@visaflow.ie within 7 days of payment.
Failed Payments: If payment fails, you will not be able to generate documents until payment is successfully processed.
6. Disclaimers and Limitations
NO GUARANTEE OF VISA APPROVAL
VisaFlow.ie does NOT and CANNOT guarantee that your visa application will be approved. Visa decisions are made solely by Irish immigration officers based on their assessment of your application and circumstances. We provide tools to help you prepare a complete application, but cannot control or influence the outcome.
NOT LEGAL ADVICE
VisaFlow.ie does not provide legal advice or immigration consulting services. Our service provides document preparation tools based on publicly available information. For legal advice, consult a qualified immigration attorney.
AI LIMITATIONS
While our AI technology is advanced, it may occasionally generate content that requires revision. You are solely responsible for reviewing all AI-generated documents for accuracy and completeness before submission. Always verify information against official INIS requirements.
SERVICE "AS IS"
The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
7. Limitation of Liability
To the maximum extent permitted by law, VisaFlow.ie and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Visa application refusals or rejections
- Lost profits or opportunities
- Travel expenses (flights, accommodations, etc.)
- Emotional distress or inconvenience
- Loss of data or content
- Service interruptions or errors
Our total liability to you for any claims arising from your use of the service shall not exceed the amount you paid to us in the 12 months prior to the claim.
8. Intellectual Property
Our IP: VisaFlow.ie, including all software, AI models, designs, text, graphics, and trademarks, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.
Your Content: You retain ownership of the information you provide. By using our service, you grant us a limited license to use your information to provide our services, including AI document generation.
Generated Documents: You may use AI-generated documents for your visa application purposes. You may not resell, redistribute, or use them for any other commercial purpose.
9. Account Termination
By You: You may delete your account at any time by contacting support@visaflow.ie. Deletion is permanent and cannot be undone.
By Us: We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide notice when reasonably possible.
Effect of Termination: Upon termination, your right to use the service ceases immediately. We will delete your personal data in accordance with our Privacy Policy and legal retention requirements.
10. Changes to These Terms
We may modify these Terms at any time. We will notify you of significant changes via email or through a prominent notice on our website. Your continued use of the service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the service.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Ireland.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
Questions About These Terms?
If you have questions or concerns about these Terms of Service:
Email: legal@visaflow.ie
By using VisaFlow.ie, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.